EpicService Awards

These individuals are our MVPs. They've earned recognition for going further and thinking bigger.

 

The EpicService Award is the highest level of recognition for guest service at Vail Resorts. This program recognizes individuals who provide an Experience of a Lifetime to an external guest or a fellow colleague. A Vail Resorts employee earns this award by embodying our service mantra: Own It. Personalize It. Elevate It.

Quarterly nominees receive an EpicService pin and have a local celebration in their honor. And, each year, one winning nominee from each location will be awarded an all-expense paid, multi-day trip to one of our resorts, an invitation to the Inside Edge live employee Town Hall broadcast and an exclusive dinner with CEO Rob Katz and other executives.

 

Nominate a Colleague

EPICSERVICE WINNER SPOTLIGHT | MEET CAT RUSOVAN

Let’s get to know Cat Rusovan, our 2018 EpicService winner from Perisher.
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EPICSERVICE WINNER SPOTLIGHT | ADAM FRODGE

Let’s get to know Adam Frodge, our 2018 EpicService winner from Vail!
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EPICSERVICE EMPLOYEE SPOTLIGHT | MEET KAYLA KONWENT

Let's get to know Kayla Konwent, one of our 2018 EpicService Award winners!
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EPICSERVICE EMPLOYEE SPOTLIGHT | AURORA MULLINS

Let’s get to know Aurora Mullins, one of our 2018 EpicService winners.
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MEET THIS YEAR'S EPICSERVICE WINNERS!

Our Company's EpicService Award showcases employees who, during the 2017-2018 season, blew us away with their examples of EpicService. Get inspired by their stories.
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EPICSERVICE EMPLOYEE SPOTLIGHT | STEPHEN COSTAS

Let’s get to know Stephen, one of our 2017 EpicService Award winners.
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EPICSERVICE EMPLOYEE SPOTLIGHT | JILL METCHIKOFF

Let’s get to know Jill, one of our 2017 EpicService Award winners.
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EPICSERVICE EMPLOYEE SPOTLIGHT | TREVOR SMITH

Let’s get to know Trevor, one of our 2017 EpicService Award winners.
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EPICSERVICE EMPLOYEE SPOTLIGHT | HEATHER KRAUSS

Let’s get to know Heather, one of our 2017 EpicService Award winners.
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EPICSERVICE EMPLOYEE SPOTLIGHT | SCOTT SPOONER

Let’s get to know Scott, one of our 2017 EpicService Award winners.
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