[Episode 10, 11 & 12] No Playbook: Navigating through COVID-19


Over the last eight weeks as the COVID-19 crisis has unfolded, we have made some big decisions as a company – decisions that have impacted all of our employees. This podcast is designed to give you the context to understand the ‘why’ behind some of the decisions we made and all the different considerations we grappled with in the process of making them.

The format is a little different than what you have been used to in the past. We are sharing three episodes in this series:

Part 1: The Decision - documenting our decision to close our resorts on March 14

Part 2: The Impact - exploring the impact of the decision on employees and our company

Part 3: The Future - explaining how we crafted the plan to honor our pass holders, and sharing my thoughts and perspective on the future.